Terms and Conditions

Privacy Notice

The Government of Canada and Communications Security Establishment (CSE) are committed to providing visitors with web sites that respect their privacy. This page summarizes some aspects of the application of the Privacy Act and related practices on the CSE web site.

The CSE web site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address.

CSE does not use "cookies" to track how our visitors use this site or to determine sites previously visited. (A "cookie" is a file that may be placed on your hard drive without your knowledge by a web site to allow it to monitor your use of the site.)

CSE employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

CSE employs a fully automated Anti-Spam filter to protect its employees and networks from spam. Incoming e-mail messages that are flagged by the software as spam are deleted automatically without notification.

The anti-spam software blocks e-mails that are considered obvious spam because of their content (for example, pornographic, racist, get-rich-quick schemes, junk commercial solicitations) as determined by general industry best practices.

Questions or comments regarding this notice, or the administration of the Privacy Act at CSE may be directed to the Director, Public Affairs and Communications Services by e-mail at: media@cse-cst.gc.ca, by calling 613-991-7248 or writing to:

Mr. Chris Williams
Director, Public Affairs and Communications Services
Communications Security Establishment
P.O. Box 9703, Terminal
Ottawa, Ontario
K1G 3Z4

If you are not satisfied with the response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner of Canada or by calling 1-800-267-0441.

Official Languages Notice

Communications Security Establishment respects the Official Languages Act and the relevant Treasury Board policies, and is committed to ensuring all information and services on this site are available in English and French. However, visitors should be aware that some information from external sources that are not subject to the Official Languages Act is only provided as a convenience and is available only in the language in which it was provided.

Hyperlinking Notice

Links to external web sites not under the control of the Government of Canada are provided solely for the convenience of visitors. CSE is not responsible for the accuracy, currency or the reliability of the content of external sites, does not offer any guarantee in that regard and does not necessarily endorse these sites or their content.

External sites are not subject to the Privacy Act , the Official Languages Act and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question and visitors should research the privacy policies of these sites before providing personal information.

Trade-marks / Copyright / Permission to reproduce

The name "Communications Security Establishment" and graphics displayed on the CSE web site may not be used, in whole or in part, in connection with: a business; or with any product or service or in any manner that is likely to lead to the belief that the service or the posting in association with which it is used have received government approval, endorsement or authority; and may not be copied, imitated, or used, in whole or in part, without prior written permission of CSE.

The material available on this web site is covered by the provision of the Copyright Act, by Canadian laws, policies, regulations and international agreements. Such provisions serve to identify the information source and, in specific instances, to prohibit reproduction of materials without written permission.

Non-commercial Reproduction

Information on this site, other than government symbols and other graphics, has been posted with the intent that it be readily available for personal and public non-commercial use and may be reproduced, in part or in whole and by any means, without charge or further permission from Communications Security Establishment. We ask only that:

  • Users exercise due diligence in ensuring the accuracy of the materials reproduced;
  • CSE be identified as the source; and
  • The reproduction is not represented as an official version of the materials reproduced, nor as having been made, in affiliation with or with the endorsement of CSE.

Reproduction of Government Symbols

The official symbols of the Government of Canada, including the "Canada" wordmark, and the flag symbol may not be reproduced, whether for commercial or non-commercial purposes, without written authorization. Requests for authorization from the Treasury Board Secretariat may be addressed to:

information@fip-pcim.gc.ca
Federal Identity Program
Treasury Board of Canada Secretariat
300 Laurier Avenue West
Ottawa, ON, Canada
K1A 0R5

Telephone: 613-957-2533
Facsimile: 613-946-5187

Commercial Reproduction

Reproduction of multiple copies of materials on this site, in whole or in part, for the purposes of commercial redistribution is prohibited except with written permission from the Government of Canada's copyright administrator, Public Works and Government Services Canada (PWGSC). Through the permission-granting process, PWGSC helps to ensure that individuals / organizations wishing to reproduce Government of Canada materials for commercial purposes have access to the most accurate, up-to-date versions. To obtain permission to reproduce materials on this site for commercial purposes, please go to Apply for Crown Copyright Clearance page or write:

Email: copyright.droitdauteur@pwgsc.gc.ca
Public Works and Government Services Canada
Publishing and Depository Services
350 Albert Street, 4th Floor
Ottawa, ON, Canada
K1A 0S5

Accessibility Notice:

While every reasonable effort has been made to ensure the accessibility of this site, some content or services found here might be inaccessible to some visitors. In those circumstances, the contact information for someone who can assist you has been provided.

For IT Security assistance:

Communications Security Establishment
PO Box 9703, Terminal Ottawa, Ont
K1G 3Z4
Email: itsclientservices@cse-cst.gc.ca
Telephone: 613-991-7654

For CSE Corporate assistance:

Communications Security Establishment
PO Box 9703, Terminal Ottawa, Ont
K1G 3Z4
Email: media@cse-cst.gc.ca
Telephone: 613-991-7600

Interacting With Us on Social Media

This notice has been written to explain how CSE interacts with the public on social media platforms.

Content and Frequency

We use our social media accounts as an alternative method of sharing the content posted on our website and interacting with our stakeholders. By following our social media accounts (by "following," "liking" or "subscribing"), you can expect to see information about the programs and services we provide.

We understand that the Web is a 24/7 medium, and your comments are welcome at any time. You should expect to see new content posted Monday to Friday from 9:00 a.m. to 5:00 p.m. EST/EDT. Comments submitted after hours or on weekends will be read and responded to as soon as possible.

Because the servers of social media platforms are managed by a third party, our social media accounts are subject to downtime that may be out of our control. As such, we accept no responsibility for platforms becoming unresponsive or unavailable.

Links to Other Websites and Ads

Our social media accounts may post or display links or ads for websites that are not under our control. These links are provided solely for the convenience of users. The Government of Canada is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Following, "Favouriting" and Subscribing

Our decision to "follow," "favourite" or "subscribe" to another social media account does not imply an endorsement of that account, channel, page or site, and neither does sharing (re-tweeting, reposting or linking to) content from another user.

Comments and Interaction

We will read comments and participate in discussions when appropriate. We ask that your comments be relevant and respectful. We reserve the right to delete comments that violate this notice, and the user may be blocked and reported to prevent further inappropriate comments.

We cannot engage in issues of party politics or answer questions that break the rules of this notice.

We reserve the right to edit or remove comments that:

  • Contain personal information;
  • Are contrary to the principles of the Canadian Charter of Rights and Freedoms;
  • Express racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages;
  • Put forward serious, unproven or inaccurate accusations against individuals or organizations;
  • Are aggressive, coarse, violent, obscene or pornographic;
  • Are offensive, rude or abusive to an individual or an organization;
  • Are not sent by the author or are put forward for advertising purposes;
  • Encourage illegal activity;
  • Contain announcements from labour or political organizations;
  • Are written in a language other than English or French;
  • Are unintelligible or irrelevant;
  • Are repetitive or spam; and
  • Do not, in our opinion, add to the normal flow of the discussion.

In short, please be respectful and make sure that your comments are relevant to where they are posted. The views of users commenting on our social media accounts do not necessarily represent the views of CSE or the Government of Canada.

Accessibility of Social Media Platforms

Social media platforms are third-party service providers and are not bound by Government of Canada standards for Web accessibility.

If you have difficulty accessing content on our social media accounts, please contact us and we will try to solve the problem or provide you with the information in a different format.

Copyright

Information that we post is subject to the Copyright Act.

Privacy

Our social media accounts are not Government of Canada websites and represent only our presence on third-party service providers.

For more information, please refer to our Privacy Notice regarding third-party social media.

Official Languages

Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the Official Languages Act and is committed to ensuring that our information of is available in both French and English and that both versions are equal quality.

We reply to comments in the official language in which they are posted. If we think the response is a question of general public interest, we may respond in both official languages.

We may share links that direct users to sites of organizations or other entities that are not subject to the Official Languages Act and available only in the language(s) in which they are written. When content is available in only one language, we make an effort to provide similar content in the other official language.

Questions and Media Requests

Reporters are asked to send questions to media@cse-cst.gc.ca.